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Guide

The Same Discharge: Two Very Different Outcomes

Two patients with similar diagnoses, similar acuity levels, and similar discharge plans can end up with dramatically different outcomes depending on the post-acute facility they choose and the quality of care transitions that follow. This guide uses real-world scenarios to illustrate how variation in post-acute care quality affects readmission risk, length of stay, and patient experience. It outlines the data-driven approach health systems and health plans are using to guide patients toward higher-performing post-acute partners and reduce the outcome variability that drives unnecessary cost and poor patient experience.